Five Steps to Finding a Lawn Service Company
1. Follow-up on referrals. Asking neighbors, friends and family members if they can recommend a good lawn service company is a great place to start, but it is important to research the company a little more before settling on which one to go with. Besides asking for additional references, look up the company on the Better Business Bureau website. If they have a history of customer complaints, it will show that. Check especially for numerous unresolved complaints that suggest a history of not meeting expectations rather than just a few disgruntled customers. Also make sure the company is properly licensed and insured.
2. Ask satisfied customers detailed questions. Request information for former or current customers you can call or email rather than just relying on written testimonials. You want to be able to ask these people about whether the company was dependable, showing up when they were supposed to and finishing all the jobs that were agreed upon. Ask for specific reasons why they like this lawn service to get a better idea of what working with them will be like. It is also a good idea to ask about how well they are able to communicate with company employees and if they feel like they are always made aware of all the details, including cost, before the work is started.
3. Find out what services they offer. The different lawn care services each company does varies by the company. The majority will mow and edge the lawn and will usually also trim lawn weeds. Some do fertilizing, liming, and applying treatments like pesticides and fungicides. Other possible services include dethatching and lawn aeration in addition to basic care for bushes and hedges like trimming, shaping and mulching around the base. Keep in mind everything you are interested in, so you can choose a company that offers them.
4. Get a list of all services, what they each include, how frequently they are done and what they cost. Not only do the offered services vary by company, but so do the details of each one. Some mow, edge, trim weeds and haul away all debris and materials each time for one set fee. Others provide these services separately at different costs. When looking at monthly rates, find out how frequently each job occurs. If they only mow every other week for that rate and your lawn needs to be mowed every week some months, you will either have to do it yourself or pay extra for the additional visits.
5. Focus on value not price. The company that quotes the lowest prices doesn’t always cost the least. Besides having to pay more for services that aren’t included, some companies may try to talk you into unneeded lawn care or more frequent than necessary services. Quality work that is consistently done on-time and professionally is worth a few extra dollars and fewer headaches rather than suffering through poor quality work that gets done late or sometimes never. Having a good working relationship with a reliable professional lawn company that consistently does quality work is always worth it.
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